Cargo Transport Between Turkey and the United Kingdom.
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  • Home
  • Services
    • International Removals
      • Removals to Turkey
      • Removals to the UK
      • Removals to Europe
      • Guides to Moving Abroad
    • Removals
      • House Removals
      • Local Removals
      • Student Removals
      • Small Items Removals
    • Man And Van
    • International Baggage Shipping
    • Fragile Transport Services
    • Car Transport
  • Insights
  • About Us
  • Contact Us
  • Commercials
  • Lang
    • EN
    • TR
GET A QUOTE
  • Home
  • Services
    • International Removals
      • Removals to Turkey
      • Removals to the UK
      • Removals to Europe
      • Guides to Moving Abroad
    • Removals
      • House Removals
      • Local Removals
      • Student Removals
      • Small Items Removals
    • Man And Van
    • International Baggage Shipping
    • Fragile Transport Services
    • Car Transport
  • Insights
  • About Us
  • Contact Us
  • Commercials
  • Lang
    • EN
    • TR
logotype
Get a quote
logotype
  • Home
  • Services
    • Services
    • International Removals
      • International Removals
      • Removals to Turkey
      • Removals to the UK
      • Removals to Europe
      • Guides to Moving Abroad
    • Removals
      • Removals
      • House Removals
      • Local Removals
      • Student Removals
      • Small Items Removals
    • Man And Van
    • International Baggage Shipping
    • Fragile Transport Services
    • Car Transport
  • Insights
  • About Us
  • Contact Us
  • Commercials
  • Lang
    • EN
    • TR
Terms and Conditions
HomeTerms and Conditions
  1. AGREEMENT TO TERMS
    These Terms of Use constitute a legally binding agreement made between you, whether
    personally or on behalf of an entity (“you”) and CML Cargo (“Company,” “we,” “us,” or “our”),
    concerning your access to and use of the https://cmlcargo.com/ website as well as any other
    media form, media channel, mobile website or mobile application related, linked, or otherwise
    connected thereto (collectively, the “Site”). We are registered in 26 January 2018 and have our
    registered office at 10 Commercial Road, London N18 1TP. You agree that by accessing the
    Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU
    DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY
    PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.
    Supplemental terms and conditions or documents that may be posted on the Site from time to
    time are hereby expressly incorporated herein by reference. We reserve the right, in our sole
    discretion, to make changes or modifications to these Terms of Use from time to time. We will
    alert you about any changes by updating the “Last updated” date of these Terms of Use, and
    you waive any right to receive specific notice of each such change. Please ensure that you
    check the applicable Terms every time you use our Site so that you understand which Terms
    apply. You will be subject to, and will be deemed to have been made aware of and to have
    accepted, the changes in any revised Terms of Use by your continued use of the Site after the
    date such revised Terms of Use are posted.
    The information provided on the Site is not intended for distribution to or use by any person or
    entity in any jurisdiction or country where such distribution or use would be contrary to law or
    regulation or which would subject us to any registration requirement within such jurisdiction or
    country. Accordingly, those persons who choose to access the Site from other locations do so
    on their own initiative and are solely responsible for compliance with local laws, if and to the
    extent local laws are applicable.
    The Site is intended for users who are at least 18 years old. Persons under the age of 18 are
    not permitted to use or register for the Site.
  2. INTELLECTUAL PROPERTY RIGHTS
    Unless otherwise indicated, the Site is our proprietary property and all source code, databases,
    functionality, software, website designs, audio, video, text, photographs, and graphics on the
    Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein
    (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright
    and trademark laws and various other intellectual property rights and unfair competition laws of
    the United Kingdom, international copyright laws, and international conventions. The Content
    and the Marks are provided on the Site “AS IS” for your information and personal use only.
    Except as expressly provided in these Terms of Use, no part of the Site and no Content or
    Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly
    displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited
    for any commercial purpose whatsoever, without our express prior written permission.
    Provided that you are eligible to use the Site, you are granted a limited license to access and
    use the Site and to download or print a copy of any portion of the Content to which you have
    properly gained access solely for your personal, non-commercial use. We reserve all rights not
    expressly granted to you in and to the Site, the Content and the Marks.
  3. USER REPRESENTATIONS
    By using the Site, you represent and warrant that: (1) you have the legal capacity and you agree
    to comply with these Terms of Use; (2) you are not a minor in the jurisdiction in which you
    reside; (3) you will not access the Site through automated or non-human means, whether
    through a bot, script, or otherwise; (4) you will not use the Site for any illegal or unauthorised
    purpose; and (5) your use of the Site will not violate any applicable law or regulation.
    If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the
    right to suspend or terminate your account and refuse any and all current or future use of the
    Site (or any portion thereof).
  4. PROHIBITED ACTIVITIES
    You may not access or use the Site for any purpose other than that for which we make the Site
    available. The Site may not be used in connection with any commercial endeavors except those
    that are specifically endorsed or approved by us.
    As a user of the Site, you agree not to:
    ● Systematically retrieve data or other content from the Site to create or compile, directly
    or indirectly, a collection, compilation, database, or directory without written permission
    from us.
    ● Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive
    account information such as user passwords.
    ● Circumvent, disable, or otherwise interfere with security-related features of the Site,
    including features that prevent or restrict the use or copying of any Content or enforce
    limitations on the use of the Site and/or the Content contained therein.
    ● Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
    ● Use any information obtained from the Site in order to harass, abuse, or harm another
    person.
    ● Make improper use of our support services or submit false reports of abuse or
    misconduct.
    ● Use the Site in a manner inconsistent with any applicable laws or regulations.
    ● Engage in unauthorized framing of or linking to the Site.
    ● Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other
    material, including excessive use of capital letters and spamming (continuous posting of
    repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the
    Site or modifies, impairs, disrupts, alters, or interferes with the use, features, functions,
    operation, or maintenance of the Site.
    ● Engage in any automated use of the system, such as using scripts to send comments or
    messages, or using any data mining, robots, or similar data gathering and extraction
    tools.
    ● Delete the copyright or other proprietary rights notice from any Content.
    ● Attempt to impersonate another user or person or use the username of another user.
    ● Upload or transmit (or attempt to upload or to transmit) any material that acts as a
    passive or active information collection or transmission mechanism, including without
    limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or
    other similar devices (sometimes referred to as “spyware” or “passive collection
    mechanisms” or “pcms”).
    ● Interfere with, disrupt, or create an undue burden on the Site or the networks or services
    connected to the Site.
    ● Harass, annoy, intimidate, or threaten any of our employees or agents engaged in
    providing any portion of the Site to you.
    ● Attempt to bypass any measures of the Site designed to prevent or restrict access to the
    Site, or any portion of the Site.
    ● Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML,
    JavaScript, or other code.
    ● Except as permitted by applicable law, decipher, decompile, disassemble, or reverse
    engineer any of the software comprising or in any way making up a part of the Site.
    ● Except as may be the result of standard search engine or Internet browser usage, use,
    launch, develop, or distribute any automated system, including without limitation, any
    spider, robot, cheat utility, scraper, or offline reader that accesses the Site, or using or
    launching any unauthorized script or other software.
    ● Use a buying agent or purchasing agent to make purchases on the Site.
    ● Make any unauthorized use of the Site, including collecting usernames and/or email
    addresses of users by electronic or other means for the purpose of sending unsolicited
    email, or creating user accounts by automated means or under false pretenses.
    ● Use the Site as part of any effort to compete with us or otherwise use the Site and/or the
    Content for any revenue-generating endeavor or commercial enterprise.
  5. USER GENERATED CONTRIBUTIONS
    The Site does not offer users to submit or post content. We may provide you with the
    opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast
    content and materials to us or on the Site, including but not limited to text, writings, video, audio,
    photographs, graphics, comments, suggestions, or personal information or other material
    (collectively, “Contributions”). Contributions may be viewable by other users of the Site and
    through third-party websites. As such, any Contributions you transmit may be treated in
    accordance with the Site Privacy Policy. When you create or make available any Contributions,
    you thereby represent and warrant that:
    ● The creation, distribution, transmission, public display, or performance, and the
    accessing, downloading, or copying of your Contributions do not and will not infringe the
    proprietary rights, including but not limited to the copyright, patent, trademark, trade
    secret, or moral rights of any third party.
    ● You are the creator and owner of or have the necessary licenses, rights, consents,
    releases, and permissions to use and to authorize us, the Site, and other users of the
    Site to use your Contributions in any manner contemplated by the Site and these Terms
    of Use.
    ● You have the written consent, release, and/or permission of each and every identifiable
    individual person in your Contributions to use the name or likeness of each and every
    such identifiable individual person to enable inclusion and use of your Contributions in
    any manner contemplated by the Site and these Terms of Use.
    ● Your Contributions are not false, inaccurate, or misleading.
    ● Your Contributions are not unsolicited or unauthorized advertising, promotional
    materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of
    solicitation.
    ● Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous,
    slanderous, or otherwise objectionable (as determined by us).
    ● Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
    ● Your Contributions are not used to harass or threaten (in the legal sense of those terms)
    any other person and to promote violence against a specific person or class of people.
    ● Your Contributions do not violate any applicable law, regulation, or rule.
    ● Your Contributions do not violate the privacy or publicity rights of any third party.
    ● Your Contributions do not violate any applicable law concerning child pornography, or
    otherwise intended to protect the health or well-being of minors.
    ● Your Contributions do not include any offensive comments that are connected to race,
    national origin, gender, sexual preference, or physical handicap.
    ● Your Contributions do not otherwise violate, or link to material that violates, any provision
    of these Terms of Use, or any applicable law or regulation.
    Any use of the Site in violation of the foregoing violates these Terms of Use and may result in,
    among other things, termination or suspension of your rights to use the Site.
  6. CONTRIBUTION LICENSE
    You agree that we may access, store, process, and use any information and personal data that
    you provide following the terms of the Privacy Policy and your choices (including settings).
    By submitting suggestions or other feedback regarding the Site, you agree that we can use and
    share such feedback for any purpose without compensation to you.
    We do not assert any ownership over your Contributions. You retain full ownership of all of your
    Contributions and any intellectual property rights or other proprietary rights associated with your
    Contributions. We are not liable for any statements or representations in your Contributions
    provided by you in any area on the Site. You are solely responsible for your Contributions to the
    Site and you expressly agree to exonerate us from any and all responsibility and to refrain from
    any legal action against us regarding your Contributions.
  7. SUBMISSIONS
    You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or
    other information regarding the Site (“Submissions”) provided by you to us are non-confidential
    and shall become our sole property. We shall own exclusive rights, including all intellectual
    property rights, and shall be entitled to the unrestricted use and dissemination of these
    Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or
    compensation to you. You hereby waive all moral rights to any such Submissions, and you
    hereby warrant that any such Submissions are original with you or that you have the right to
    submit such Submissions. You agree there shall be no recourse against us for any alleged or
    actual infringement or misappropriation of any proprietary right in your Submissions.
  8. THIRD-PARTY WEBSITE AND CONTENT
    The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party
    Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound,
    video, information, applications, software, and other content or items belonging to or originating
    from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content
    are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by
    us, and we are not responsible for any Third-Party Websites accessed through the Site or any
    Third-Party Content posted on, available through, or installed from the Site, including the
    content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or
    contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or
    permitting the use or installation of any Third-Party Websites or any Third-Party Content does
    not imply approval or endorsement thereof by us. If you decide to leave the Site and access the
    Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk,
    and you should be aware these Terms of Use no longer govern. You should review the
    applicable terms and policies, including privacy and data gathering practices, of any website to
    which you navigate from the Site or relating to any applications you use or install from the Site.
    Any purchases you make through Third-Party Websites will be through other websites and from
    other companies, and we take no responsibility whatsoever in relation to such purchases which
    are exclusively between you and the applicable third party. You agree and acknowledge that we
    do not endorse the products or services offered on Third-Party Websites and you shall hold us
    harmless from any harm caused by your purchase of such products or services. Additionally,
    you shall hold us harmless from any losses sustained by you or harm caused to you relating to
    or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.
  9. ADVERTISERS
    We allow advertisers to display their advertisements and other information in certain areas of
    the Site, such as sidebar advertisements or banner advertisements. If you are an advertiser, you
    shall take full responsibility for any advertisements you place on the Site and any services
    provided on the Site or products sold through those advertisements. Further, as an advertiser,
    you warrant and represent that you possess all rights and authority to place advertisements on
    the Site, including, but not limited to, intellectual property rights, publicity rights, and contractual
    rights. We simply provide the space to place such advertisements, and we have no other
    relationship with advertisers.
  10. SITE MANAGEMENT
    We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms
    of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the
    law or these Terms of Use, including without limitation, reporting such user to law enforcement
    authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the
    availability of, or disable (to the extent technologically feasible) any of your Contributions or any
    portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from
    the Site or otherwise disable all files and content that are excessive in size or are in any way
    burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect
    our rights and property and to facilitate the proper functioning of the Site.
  11. PRIVACY POLICY
    We care about data privacy and security. By using the Site, you agree to be bound by our
    Privacy Policy posted on the Site, which is incorporated into these Terms of Use. Please be
    advised the Site is hosted in the United Kingdom. If you access the Site from any other region of
    the world with laws or other requirements governing personal data collection, use, or disclosure
    that differ from applicable laws in the United Kingdom, then through your continued use of the
    Site, you are transferring your data to the United Kingdom, and you agree to have your data
    transferred to and processed in the United Kingdom.
  12. TERM AND TERMINATION
    These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT
    LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT
    TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO
    AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY
    PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION
    FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN
    THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY
    TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR
    INFORMATION THAT YOU POSTED AT ANY TIME,
    WITHOUT WARNING, IN OUR SOLE DISCRETION.
    If we terminate or suspend your account for any reason, you are prohibited from registering and
    creating a new account under your name, a fake or borrowed name, or the name of any third
    party, even if you may be acting on behalf of the third party. In addition to terminating or
    suspending your account, we reserve the right to take appropriate legal action, including without
    limitation pursuing civil, criminal, and injunctive redress.
  13. MODIFICATIONS AND INTERRUPTIONS
    We reserve the right to change, modify, or remove the contents of the Site at any time or for any
    reason at our sole discretion without notice. However, we have no obligation to update any
    information on our Site. We also reserve the right to modify or discontinue all or part of the Site
    without notice at any time. We will not be liable to you or any third party for any modification,
    price change, suspension, or discontinuance of the Site.
    We cannot guarantee
    the Site will be available at all times. We may experience hardware, software, or other problems
    or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
    We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the
    Site at any time or for any reason without notice to you. You agree that we have no liability
    whatsoever for any loss, damage, or inconvenience caused by your inability to access or use
    the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will
    be construed to obligate us to maintain and support the Site or to supply any corrections,
    updates, or releases in connection therewith.
  14. GOVERNING LAW
    These conditions are governed by and interpreted following the laws of the United Kingdom,
    and the use of the United Nations Convention of Contracts for the International Sale of Goods is
    expressly excluded. If your habitual residence is in the EU, and you are a consumer, you
    additionally possess the protection provided to you by obligatory provisions of the law of your
    country of residence. CML Cargo and yourself both agree to submit to the non-exclusive
    jurisdiction, which means that you may make a claim to defend your consumer protection rights
    in regards to these Terms of Use in the United Kingdom, or in the EU country in which you
    reside.
  15. DISPUTE RESOLUTION
    Informal Negotiations
    To expedite resolution and control the cost of any dispute, controversy, or claim related to these
    Terms of Use (each “Dispute” and collectively, the “Disputes”) brought by either you or us
    (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to
    negotiate any Dispute (except those Disputes expressly provided below) informally for at least
    fourteen (14) days before initiating arbitration. Such informal negotiations commence upon
    written notice from one Party to the other Party.
    Binding Arbitration
    Any dispute arising from the relationships between the Parties to this contract shall be
    determined by one arbitrator who will be chosen in accordance with the Arbitration and Internal
    Rules of the European Court of Arbitration being part of the European Centre of Arbitration
    having its seat in Strasbourg, and which are in force at the time the application for arbitration is
    filed, and of which adoption of this clause constitutes acceptance. The seat of arbitration shall
    be United Kingdom. The language of the proceedings shall be English. Applicable rules of
    substantive law shall be the law of the United Kingdom.
    Restrictions
    The Parties agree that any arbitration shall be limited to the Dispute between the Parties
    individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other
    proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action
    basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to
    be brought in a purported representative capacity on behalf of the general public or any other
    persons.
    Exceptions to Informal Negotiations and Arbitration
    The Parties agree that the following Disputes are not subject to the above provisions concerning
    informal negotiations and binding arbitration: (a) any Disputes seeking to enforce or protect, or
    concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute
    related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use;
    and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable,
    then neither Party will elect to arbitrate any Dispute falling within that portion of this provision
    found to be illegal or unenforceable and such Dispute shall be decided by a court of competent
    jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the
    personal jurisdiction of that court.
  16. CORRECTIONS
    There may be information on the Site that contains typographical errors, inaccuracies, or
    omissions, including descriptions, pricing, availability, and various other information. We reserve
    the right to correct any errors, inaccuracies, or omissions and to change or update the
    information on the Site at any time, without prior notice.
  17. DISCLAIMER
    THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT
    YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE
    FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR
    IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING,
    WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
    A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR
    REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S
    CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND WE WILL
    ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR
    INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY
    DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND
    USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE
    SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL
    INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF
    TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR
    THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD
    PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR
    FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF
    ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE
    SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY
    FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY
    THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE
    APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT
    BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY
    TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR
    SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY
    MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND
    EXERCISE CAUTION WHERE APPROPRIATE.
  18. LIMITATIONS OF LIABILITY
    IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO
    YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL,
    EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT,
    LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF
    THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  19. INDEMNIFICATION
    You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and
    all of our respective officers, agents, partners, and employees, from and against any loss,
    damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made
    by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use;
    (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your
    violation of the rights of a third party, including but not limited to intellectual property rights; or (5)
    any overt harmful act toward any other user of the Site with whom you connected via the Site.
    Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive
    defense and control of any matter for which you are required to indemnify us, and you agree to
    cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to
    notify you of any such claim, action, or proceeding which is subject to this indemnification upon
    becoming aware of it.
  20. USER DATA
    We will maintain certain data that you transmit to the Site for the purpose of managing the
    performance of the Site, as well as data relating to your use of the Site. Although we perform
    regular routine backups of data, you are solely responsible for all data that you transmit or that
    relates to any activity you have undertaken using the Site. You agree that we shall have no
    liability to you for any loss or corruption of any such data, and you hereby waive any right of
    action against us arising from any such loss or corruption of such data.
  21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
    Visiting the Site, sending us emails, and completing online forms constitute electronic
    communications. You consent to receive electronic communications, and you agree that all
    agreements, notices, disclosures, and other communications we provide to you electronically,
    via email and on the Site, satisfy any legal requirement that such communication be in writing.
    YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS,
    ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES,
    POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR
    VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations,
    rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery
    or retention of non-electronic records, or to payments or the granting of credits by any means
    other than electronic means.
  22. MISCELLANEOUS
    These Terms of Use and any policies or operating rules posted by us on the Site or in respect to
    the Site constitute the entire agreement and understanding between you and us. Our failure to
    exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of
    such right or provision. These Terms of Use operate to the fullest extent permissible by law. We
    may assign any or all of our rights and obligations to others at any time. We shall not be
    responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond
    our reasonable control. If any provision or part of a provision of these Terms of Use is
    determined to be unlawful, void, or unenforceable, that provision or part of the provision is
    deemed severable from these Terms of Use and does not affect the validity and enforceability of
    any remaining provisions. There is no joint venture, partnership, employment or agency
    relationship created between you and us as a result of these Terms of Use or use of the Site.
    You agree that these Terms of Use will not be construed against us by virtue of having drafted
    them. You hereby waive any and all defenses you may have based on the electronic form of
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  23. CONTACT US
    In order to resolve a complaint regarding the Site or to receive further information regarding use
    of the Site, please contact us at:
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    info@cmlcargo.com

CML Cargo FAQ

How can I get a quote?

How can I get an estimate for my move and learn about the approximate cost? Getting a price quote from CML Cargo is very easy! You can fill out the form on our website www.cmlcargo.com call us at 0330 999 9333, contact us via our WhatsApp line at +44 7741 873595, or send an email to info@cmlcargo.co.uk. Our experienced team will get back to you as soon as possible to answer your questions.

What should I do to get a home inspection and an estimated cost for my move?

We offer a free inspection service to assess your belongings before the move. All you need to do is contact us and schedule a convenient inspection date. Our experts will visit, examine your items, and provide you with an accurate cost estimate.

How do you calculate the cost of my item?

Our prices are determined based on the volume (m³) and weight of your belongings, the pickup and delivery locations, as well as any additional service requirements such as an external lift. This way, you won’t encounter any unexpected costs throughout the moving process.

How long does it take for my item to reach its destination?

We aim to deliver within an average of 4-6 weeks. However, the duration may be extended due to factors such as customs procedures or border congestion. Throughout the process, we provide regular updates and keep in touch with you at every stage.

How can I access up-to-date information on customs legislation and documents?

At CML Cargo, we handle the customs procedures from start to finish. Depending on the nature of your belongings, additional fees or procedures may apply. Our experienced team will guide you through every step, ensuring you have the necessary documents and complete the required processes smoothly.

Will my cargo be opened at customs before it arrives at my new home?

Your items may be opened for inspection at customs according to the regulations of the destination country. This process can vary depending on the country’s rules. You can get detailed information from our expert team before shipment.

Will I need to be at the destination for customs clearance?

No, in most cases, you do not need to be present at the destination. We handle the customs procedures for you, so all you have to do is wait for the final delivery.

Who will provide delivery services at the destination?

At CML Cargo, we handle the entire moving process with our own team from start to finish. We do not use third-party companies, ensuring that your belongings are transported safely under the responsibility of a single dedicated team.

What items should I exclude from my international household goods shipment?

In most countries, items such as alcohol, tobacco products, antiques, or electronic devices (e.g., laptops) are restricted or prohibited for transport. Our team will provide you with a detailed list of prohibited items in advance.

Are all fees included in the price?

Our prices are mostly “all-inclusive.” However, additional fees arising from customs procedures or special requests such as custom wooden crates may not be included. We provide all details upfront to ensure full transparency.

Who should I contact when my shipment arrives abroad to inquire about its status?

On the day your belongings are picked up, a dedicated assistant is assigned to you. This assistant will track every stage of your shipment and provide you with regular updates. Additionally, our offices in Turkey and the UK are available 24/7 to answer your questions.

What are the different cost/service options available to me?

In addition to road transportation, we also offer sea freight services. Depending on your needs, we can provide door-to-door delivery using container-based shipping. This way, you can transport your belongings safely and efficiently using the most suitable method.

What advice can you give me on how to plan my international move?

Our expert team carefully plans your packing and moving process for maximum efficiency. We ensure a smooth relocation by sharing all essential details with you, from packing materials to the need for an external lift.

How much notice do I need to set up a packing date?

It is generally ideal to schedule your move 1-2 weeks in advance. However, in urgent situations, the CML Cargo team can quickly organize and arrange your relocation.

Will I have to pay VAT on an international move?

VAT or similar taxes may vary depending on the regulations of the destination country. Our team will provide you with all the necessary information regarding taxes and customs procedures based on the country you are moving to.

When do I pay?

Once the contract is approved, we usually collect a deposit. The remaining balance is paid at the loading or delivery stage. The details will be clarified with your assigned representative.

Do you provide storage?

Yes, we offer both short-term and long-term storage options. You can keep your belongings in our secure storage facilities until your new address is ready.

Can I do the packaging myself?

Of course, customers who prefer can handle their own packing. However, to minimize the risk of damage, we recommend considering our expert packing services, including material and method suggestions.

How will you pack my valuable/fragile items?

For valuable and fragile items, we use special packaging materials, including extra foam, corner protectors, and protective boxes to enhance security. This ensures that even your most delicate belongings are transported safely.

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  • 10 Commercial Rd, Tottenham, London N18 1TP, United Kingdom
  • info@cmlcargo.co.uk
  • +44 330 9999 333
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